[It was kind of a relief to have her unbiased way of tackling things like this back in his life, honestly. She wouldn't try to make him feel better, or assure him it wasn't so. Just... focus on the points that there was any reason to notice at all.]

I'm not entirely sure but... I think it was somehow to do with someone dear to me dying. I... it's one of the gaps no one told me, so I don't know.

It would make the rest make more sense though.